Terms of Service

1. Agreement to Terms

By accessing or using Geonimo ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Geonimo is a Generative Engine Optimization (GEO) analytics platform that tracks brand visibility across AI search engines including:

• Anthropic Claude
• OpenAI ChatGPT
• Google Gemini
• Perplexity AI

The Service analyzes responses from these AI platforms to provide competitive intelligence, citation tracking, and brand mention analytics.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update account information as needed
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3.2 Account Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent that you meet this requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Abuse of the Service or API rate limits

4. Subscription Plans and Billing

4.1 Plan Tiers

Geonimo offers multiple subscription tiers:

• Starter: 1 country, 20 prompts, 1 AI provider
• Growth: 3 countries, 50 prompts, all AI providers
• Scale: Unlimited countries, custom prompts, all providers

4.2 Payment Terms

• Subscriptions are billed monthly or yearly in advance
• All fees are non-refundable unless otherwise stated
• Payment processing is handled by Stripe
• You authorize us to charge your payment method for all fees
• Failed payments may result in service suspension

4.3 Price Changes

We reserve the right to modify pricing with 30 days' notice. Price changes will not affect your current billing cycle.

4.4 Cancellation and Refunds

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months or unused features
• Free trials can be canceled anytime without charge

5. Acceptable Use Policy

You agree NOT to:

• Violate any laws or regulations
• Abuse or overload our infrastructure (rate limiting applies)
• Attempt to reverse engineer or hack the Service
• Share your account credentials with others
• Use the Service for competitive intelligence against Geonimo
• Scrape or automatically extract data beyond normal usage
• Upload malicious code, viruses, or harmful content
• Impersonate others or misrepresent your affiliation
• Use the Service to spam or harass others
• Violate third-party AI provider terms (Claude, ChatGPT, Gemini, Perplexity)

6. Intellectual Property Rights

6.1 Our Property

The Service, including its design, code, features, and content (excluding user data), is owned by Geonimo and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of:

• Brand names and competitor information you submit
• Custom prompts you create
• Your website content and URLs

By using the Service, you grant us a limited license to process this content to provide analytics and insights.

6.3 AI Provider Content

Responses from AI platforms (Claude, ChatGPT, Gemini, Perplexity) are subject to their respective terms. We aggregate and analyze this data but do not claim ownership of AI-generated content.

7. Data Processing and Privacy

Your use of the Service is also governed by our Privacy Policy. Key points:

• We process your data to provide analytics services
• We share prompts with AI providers (Claude, ChatGPT, Gemini, Perplexity)
• We use Supabase, Vercel, and Redis for infrastructure
• We implement security measures to protect your data
• You can export or delete your data at any time

8. Service Availability and Modifications

8.1 Uptime and Maintenance

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be unavailable due to:

• Scheduled maintenance (with advance notice when possible)
• Emergency repairs or security updates
• Third-party provider outages (AI platforms, cloud infrastructure)
• Force majeure events

8.2 Service Changes

We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.

9. Third-Party Services

The Service integrates with third-party AI platforms:

• Anthropic Claude: Subject to Anthropic Terms
• OpenAI ChatGPT: Subject to OpenAI Terms
• Google Gemini: Subject to Google Terms
• Perplexity AI: Subject to Perplexity Terms

We are not responsible for the availability, accuracy, or policies of third-party services.

10. Disclaimers and Limitations of Liability

10.1 No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability, fitness for a particular purpose, or non-infringement
• Accuracy, reliability, or completeness of analytics data
• Uninterrupted or error-free operation
• Security from unauthorized access or data breaches

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GEONIMO SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from third-party AI provider errors or outages
• Reliance on analytics data for business decisions

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE LAST 12 MONTHS, OR $100, WHICHEVER IS GREATER.

10.3 Analytics Accuracy

AI search results are dynamic and vary by prompt, location, and timing. We provide analytics based on sampled queries and cannot guarantee:

• Comprehensive coverage of all AI responses
• Real-time accuracy of brand mention data
• Predictive accuracy of future AI search trends

11. Indemnification

You agree to indemnify and hold harmless Geonimo, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any law or third-party rights
• Your use of the Service or submission of content
• Unauthorized access to your account due to your negligence

12. Dispute Resolution

12.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@geonimo.com to seek an informal resolution.

12.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration, except for:

• Intellectual property disputes
• Small claims court matters
• Injunctive relief requests

12.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective arbitrations.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on this page
• Updating the "Last updated" date
• Sending an email notification (for significant changes)

Your continued use after changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and Geonimo.

17. Contact Information

For questions about these Terms, please contact us: